Celebrity FAQs

Registration as a celebrity on our platform is a straightforward process designed to ensure security and authenticity. Begin by clicking the "Celebrity Registration" button on our homepage and complete the initial form with your basic information including your name, contact details, and professional background.

After submitting the initial form, you'll receive a verification email with a link to complete your profile. This second step requires more detailed information about your public presence, including social media accounts, management contacts, and any specific charity interests you may have.

Once your profile is complete, our verification team will review your application within 2-3 business days. Upon approval, you'll receive full access to your celebrity dashboard where you can begin listing items for auction and managing your charitable activities.

Our auction process is designed to maximize both exposure for your items and funds raised for your chosen charities. After logging into your verified account, you can create a new auction listing by uploading high-quality photos of your item, providing a detailed description, sharing any interesting stories or provenance, and setting a minimum starting bid.

Each auction runs for a standard period of 7 days, though this can be customized for special events. During this time, our platform promotes your item across our network, social media channels, and to relevant bidder segments based on interests and past bidding history.

Bidders receive real-time notifications about auction activity, and you can monitor the progress through your dashboard. Once the auction closes, the highest bidder is automatically notified, and our secure payment system processes their payment. You'll then receive instructions for shipping the item directly to the winner or to our secure facility for authentication and forwarding.

Our verification process requires specific documentation to confirm your identity and public status. You'll need to provide a government-issued photo ID (passport or driver's license) for basic identity verification. This ensures the security of our platform and protects both celebrities and bidders.

Additionally, we require at least one form of professional verification, which may include: a letter from your agent or management company on official letterhead, a link to your verified social media accounts with significant following, press credentials or industry membership cards, or recent media coverage confirming your public status.

For enhanced security, we may also request a simple video verification where you state your name and intention to join our platform. All documents are handled with strict confidentiality and processed through our secure encrypted system. Our verification team is available to assist with any questions about this process via our dedicated celebrity support line.

Our platform provides multiple notification channels to keep you informed about your auction's progress and completion. The moment your item sells, you'll receive an immediate notification through your preferred communication method—email, SMS, or push notification through our mobile app.

In addition to the instant alert, a detailed transaction summary will be sent to your registered email address and will appear in your dashboard's "Completed Auctions" section. This summary includes the final selling price, the charity beneficiary details, the buyer's shipping information (with privacy protections in place), and the timeline for fund transfers.

For high-value items or special auctions, your dedicated account manager will also personally reach out to confirm the sale and assist with any special handling instructions or media opportunities that might arise from the successful auction. You can customize your notification preferences at any time through your account settings.

Yes, you can absolutely auction multiple items simultaneously on our platform. There is no limit to the number of items you can list at one time, making it convenient for celebrities who wish to clear collections or contribute to multiple charitable causes at once.

Our dashboard is designed to help you efficiently manage multiple auctions with a comprehensive overview of all your active listings. You can track bidding activity, remaining time, and current bid amounts for each item from a single screen. For celebrities with extensive collections, we offer bulk upload tools that allow you to prepare multiple listings offline and upload them together.

Additionally, our platform offers the option to create themed collections or series of items that can be promoted together while being auctioned individually. This approach often increases visibility and bidding activity across all items in the collection. For strategic guidance on timing multiple auctions for maximum impact, our celebrity support team can provide personalized recommendations based on platform analytics and seasonal trends.

The transfer of funds to your selected charity is handled with complete transparency and security. Once an auction concludes and payment is received from the buyer (typically within 24-48 hours of auction close), the proceeds are held in our secure escrow account while any necessary authentication or shipping processes are completed.

After confirmation of successful delivery to the buyer, the funds are released directly to the registered charity of your choice. All charities on our platform are pre-vetted and have established secure payment channels with us. The transfer typically occurs within 5-7 business days after delivery confirmation, and both you and the charity receive detailed transaction receipts for your records.

For tax and transparency purposes, you'll receive an annual statement of all charitable contributions made through your auctions. Our platform does not charge any processing fees on the charitable portion of sales, ensuring 100% of the designated amount reaches your chosen cause. For international charities, we handle any currency conversion and ensure compliance with cross-border donation regulations, making the process seamless regardless of where your chosen charity operates.